Shipping and Returns
Returns
At ILIA Beauty, we are dedicated to creating clean and effective products that our customers love.
If you’re not satisfied with your order, we will gladly offer an exchange or refund on gently used products within 60 days of purchase from iliabeauty.com/en-gb (minus the cost of shipping). At this time, we are unable to offer refunds or exchanges on sale items or value sets.
For Returns:
You'll need your order number and associated email address
Please email supportuk@iliabeauty.com
*For details on items not eligible for return or exchange, visit Sale Exclusions.
Shipping + Delivery
Please allow 1 - 2 business days for your order to process.
*Due to high volume during the Black Friday and Cyber Monday sales event, your package may be delayed. Orders will be processed, shipped, and delivered within 5 - 7 business days.
*Orders must be placed prior to 2:00 PM Monday - Friday