Shipping and Returns

Returns

At ILIA Beauty, we are dedicated to creating clean and effective products that our customers love.

If you’re not satisfied with your order, we will gladly offer an exchange or refund on gently used products within 60 days of purchase from iliabeauty.com/en-gb (minus the cost of shipping). At this time, we are unable to offer refunds or exchanges on sale items or value sets.

For Returns:

You'll need your order number and associated email address
Please email supportuk@iliabeauty.com

Shipping + Delivery

Please allow 1 - 2 business days for your order to process.

UK Standard:

Over £30 (subtotal) Under £29.99 (subtotal)

Fee

Free

£3.95

Business days*

2 - 3 2 - 3

UK Out-of-Area Standard:

Scottish Highlands, Isle of Man and Channel Isles Over £30 (subtotal) Under £29.99 (subtotal)

Fee

FREE

£3.95

Business days*

3 - 5 3 - 5

UK Out-of-Area Priority:

Scottish Highlands, Isle of Man and Channel Isles

Fee

£16.95

Business days*

2 - 3

UK Rush

Over £150 (subtotal) Under £149.99 (subtotal)

FREE

£6.95

Business days*

(1 business day after processing)

*Orders must be placed prior to 2:00 PM Monday - Friday

Shipping and Returns

Returns

Shipping + Delivery

Please include your email and telephone number during checkout.

Clean, skin-centric beauty.