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Shipping & Returns


Returns

At ILIA Beauty, we are dedicated to creating clean and effective products that our customers love.

If you’re not satisfied with your order, please email supportca@iliabeauty.com! We will gladly offer help with exchanging products within 60 days of purchase from iliabeauty.com (minus the cost of shipping). At this time, we are unable to offer refunds or exchanges on sale items or value sets.


Shipping + Delivery

All orders are processed and shipped from our warehouse within + 1-3 business days. We expect you'll receive your order within 7-10 business days.

All deliveries are Monday - Friday.

Canada: Zone 1

Ontario, Quebec

Canada Post

Over $75 (excluding taxes) Standard Shipping

Fee

FREE $8.99

Business days

2 - 3 2 - 3

Canada: Zone 2

Nunavat

Canada Post

Over $75 (excluding taxes) Standard Shipping

Fee

FREE $19.99

Business days

10 - 14 10 - 14

Canada: Zone 3

British Columbia

Canada Post

Over $75 (excluding taxes) Standard Shipping

Fee

FREE $12.99

Business days

4 - 7 4 - 7

Canada: Zone 4

Remaining Provinces

Canada Post

Over $75 (excluding taxes) Standard Shipping

Fee

FREE $19.99

Business days

4 - 7 4 - 7

Please include your email and telephone number during checkout.


Complimentary Samples

All online orders include complimentary samples. At checkout, select from the available bundles to add them to your order.

Clean, skin-centric beauty.

We challenge the conventions of clean beauty to create something radically new—through safe, potent formulas that protect and revive your skin.