Shipping & Returns
Returns
At ILIA Beauty, we are dedicated to creating clean and effective products that our customers love.
If you’re not satisfied with your order, please email supportca@iliabeauty.com! We will gladly offer help with exchanging products within 60 days of purchase from iliabeauty.com (minus the cost of shipping). At this time, we are unable to offer refunds or exchanges on sale items or value sets.
*For details on items not eligible for return or exchange, visit Sale Exclusions.
Shipping + Delivery
All orders are processed and shipped from our warehouse within 1 - 3 business days. We expect you'll receive your order within 7 - 10 business days.
All Canada Post deliveries are Monday - Friday.
Please include your email and telephone number during checkout.
Complimentary Samples
All online orders include complimentary samples. At checkout, select from the available bundles to add them to your order.